Privacy & Personal Data

Privacy & Personal Data

1. Controller

Owe Group Dış Ticaret Sanayi Limited Şirketi Fenerbahçe Mah. İğrip Sok. No:13 Kadıköy/İstanbul, Türkiye MERSİS: 0648179609900001 Telephone: +90 533 400 56 11 Email: info@owegroup.co

This notice covers visitors and customers of the OWE Group corporate website and shop. There are no shopper accounts; purchases are made as a guest.

2. Data and collection methods

Names, email addresses, telephone numbers, delivery and billing information are processed to receive orders, verify payment, deliver goods, issue invoices, provide support and meet legal obligations. Necessary order processing is not conditional on marketing permission. Identity information requested for payment is sent to iyzico; the identity number is not stored in the shop’s order record. Card details are entered on iyzico’s payment page and are neither collected nor stored by our shop.

Data is processed through checkout, intended-use declarations, payment-provider results, support requests and server-security logs. Connection IP addresses, request times and technical browser information may be processed for network security and abuse prevention.

3. Purposes and legal grounds

Data is processed for orders, payment verification, delivery, invoices, support, security and record keeping under the relevant grounds in Article 5 of Turkish Personal Data Protection Law No. 6698: entering into or performing a contract, legal obligations, establishing or protecting rights and legitimate interests that respect fundamental rights. An optional activity requiring consent will receive a separate explanation and choice.

Making a purchase, acknowledging the cookie notice or accepting an agreement does not grant advertising or marketing permission. Shopping does not require an account. We do not offer marketing subscriptions or use advertising cookies or analytics trackers. If an optional processing activity is introduced, its purpose will be explained and a separate, freely given choice offered.

4. Cookies and browser storage

Only necessary technologies are used: remembering the privacy choice, the shopping cart, payment-return matching and a requested administrator session. Google Analytics, advertising pixels and marketing trackers are not installed. Privacy choices are separate for each hostname.

The Cookie Policy lists the actual storage names, purposes and durations. Cookies and local storage can be removed or blocked in browser settings; doing so may affect cart and session functions.

5. Recipients and transfers

Necessary information may be shared with iyzico and relevant financial institutions for payment, the delivery carrier, hosting, network-security and email service providers, and competent authorities where legally required. Cloudflare provides network security and content delivery. Where an international transfer occurs, the applicable conditions under Law No. 6698 apply; this notice alone is not blanket consent to international transfers.

6. Security and retention

Access controls, HTTPS, backups and other technical and organisational measures are used. Records are retained only as needed for their purpose and applicable statutory retention or limitation periods. When no legal retention ground remains, data is deleted, destroyed or anonymised. Card information and identity numbers are not stored in the shop’s order database.

7. Your rights

Under Law No. 6698, you may learn whether data is processed, request information about processing and its purpose, learn the recipients in Türkiye or abroad, request correction of incomplete or incorrect data, seek deletion or destruction where legally applicable and notification of relevant recipients, object to an adverse result produced solely by automated analysis, and seek compensation for unlawful processing.

8. Requests and contact

Requests must concern your own data; an authorised representative must document their authority. Applications are assessed and answered within the statutory period, no later than 30 days after receipt by the relevant department. Please keep the information you provide accurate and current.

Send privacy requests and questions to info@owegroup.co or the company’s postal address above. Only information necessary to verify your identity will be requested.